Updated: April 7th, 2021 – Auckland, New Zealand

Your privacy is important, so FCV Limited created this privacy policy (“Privacy Policy”) to help you understand how we collect, store, use, or disclose your personal information. This Privacy Policy applies both offline (for example, if we interact with you in person, over the phone, or by mail) and when we interact with you through our online services, including but not limited to our websites, chatbot, email correspondence, and any other online services that we link to this Privacy Policy.

This website is owned and operated by FCV Limited, 14 Knox Street, Hamilton, 3240, New Zealand

This Privacy Policy applies to this website, so it is possible that some of the features that we describe here are not available on the website that you are currently navigating based upon the country you are accessing this website from. FCV Limited may have to change this Privacy Policy to reflect new regulations, new technologies or changes to how we collect, use or disclose your personal information. FCV Limited reserves the right to change this Privacy Policy at any time at our sole discretion. The date of the most recent revisions will appear on this page. By using our online services, you confirm that you have read and agreed to our Terms of Use and accept and consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access this website, and if you do not agree to any changes we make in the future, you must end your use of this website and its available services. Any changes will become effective as soon as they are posted to this website.

What do we mean by personal information?

Personal information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. We do not consider personal information to include information that has been de-identified so that it does not allow a third party to easily identify a specific individual. Your name, e-mail address, and IP address are all examples of data that may be personal information. Since your IP address can help us identify you, we treat “cookies” as personal information. Please see our “Cookie Policy” below to reviewed detailed information about our use of cookies and similar technology.

What personal information do we collect about you?

FCV Limited collects and stores personal information directly from you when you interact with us in person or via social media, or when you submit it to us online on our website, by phone, by email, or through our Facebook chatbots, including when you place orders on or through our website. Categories of personal information that we collect about you when you interact with us online or offline may include the following:

• Identification data, including name, address, birthday and gender;
• Contact information, including e-mail address, phone number, and mailing address;
• Age data, as we need to know if you are over the legal age so that we can sell you our products;
• Information you provide to create an account, including password and username;
• Information you provide when you speak to us over the phone, such as inquiries about product preferences or other personal information you choose to communicate to us;
• Location data, for example, you can enter your zip code to know where to find your favorite products near you;
• Membership data, such as contact preferences;
• Financial data, such as credit card numbers, billing addresses, contact details of your accounting department, and other financial information required to allow you to acquire our products;
• Order information related to products you have purchased through our websites;
• Preference data, such as the flavors that you prefer and products you have purchased;
• Information you share with us in connection with surveys, contests, or sweepstakes and promotions (including text-to-win contests) (collectively, “contests and promotions”);
• Information you submit to us directly via email or other communication methods including, but not limited to, general inquiries, media inquiries, and customer support.

We may also collect your personal information from other sources, such as our partners and affiliates, and through automatic collection through our website and emails.

• Internet activity and other electronic data, such as your IP address, device ID, and personal information collected from cookies and similar technology when you open our emails and visit our website (for more information about cookies, how we use them, and your related choices, please see our “Cookie Policy” below);
• Information we get from our partners or affiliates to support our marketing initiatives, administer our contests and promotions, improve our website functionality and services, and monitor, manage, and measure our advertising campaigns;

If you apply to a job on our website, you will be required to create an applicant account, which involves electronic credentials (e-mail and password). As part of the recruitment process, we will collect information, such as your work experience, your identification data, your resume, and any documents that you upload, including cover letters, licenses, and certifications. We also offer you the opportunity to select applicable skills, describe your work behavior, and provide information about your motivation. Our applicant tracking system (ATS) allows you to include links, such as links to your LinkedIn profile, in which case, we may consider and collect information from these linked sources. We may also consider other public information about your career in our quest for talents.

Cookie Policy

What are Cookies?

Cookies are alphanumeric identifiers or small data text files that are sent from a server during a browsing session. It is a small piece of information that is placed on your computer when you visit certain websites. When we refer to “cookies” we include other technologies with similar purposes, such as tags and identifiers. Find out more about the use of cookies on http://www.examples.com/.

Who may use this website?

The website is not directed to, and we do not knowingly collect personal information from, persons under the age of 21 (United States of America), or other countries that have a specific legal drinking age. We do not knowingly collect or store personal information from anyone under the age of 21. ANY PERSON WHO VISITS ANY PORTION OF THE WEBSITE REPRESENTS TO US THAT HE OR SHE IS 21 YEARS OF AGE OR OLDER AND MUST IMMEDIATELY LEAVE THE WEBSITE IF UNDER THE AGE OF 21.